Privacy policy

Effective Date and Website
Effective Date: July 12, 2025
Website: www.upwysecoaching.com

1. Who We Are
This privacy policy applies to Upwyse and describes how personal data is collected, used, and protected when you interact with our website, www.upwysecoaching.com, or communicate with Lucila (the founder and coach behind Upwyse).
"Upwyse", "we", or "us" refers to the operator of this website. "You" refers to the user of the site.

2. What Data We Collect
We collect the following personal information:
- Your name, email address, phone number, and message when you fill out the 'Contact' form
- Your first name and email address when you subscribe to the newsletter
- Your name, email address, and optional message when you book a discovery call via Calendly

3. How We Collect Your Data
We collect data when you:
- Fill out the 'Contact' form on our website
- Subscribe to the Upwyse newsletter
- Book a discovery or free call through Calendly

4. Why We Collect Your Data
We collect and use your data to:
- Respond to your inquiries and messages
- Schedule discovery calls and manage bookings
- Send you newsletters or updates (only if you opt in)
We do not collect sensitive or coaching-related personal data through the website.

5. How Long We Keep Your Data
- Contact form and booking information is kept only as long as necessary to respond to your inquiry
- Newsletter data is stored until you unsubscribe
- Email correspondence may be retained for up to 3 years to ensure continuity of service and meet professional or legal obligations

6. Marketing Communications
If you subscribe to our newsletter, you may receive:
- Blog updates
- Announcements of services or events
You can unsubscribe at any time using the link in our emails or by contacting us.

7. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes.
We use trusted third-party providers, including:
- An email marketing platform (for newsletters)
- Calendly (for scheduling calls)
These services process data securely on our behalf and are GDPR-compliant.

8. Cookies
This website uses only essential cookies to ensure basic functionality (e.g., submitting forms). We do not use cookies for advertising, analytics, or tracking purposes.
You can manage cookies through your browser settings if you wish.

9. Your Data Protection Rights
Under Swiss law and GDPR (if applicable), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain uses of your data
To exercise your rights, contact lucila@upwysecoaching.com. We will respond as promptly as possible.

10. Third-Party Content and Links
Our site may include links or embedded content from other websites. These third-party sites may collect data independently. Please review their privacy policies separately.

11. Updates to This Policy
This privacy policy may be updated to reflect legal or operational changes.
Last updated: July 12, 2025

12. Contact
For any questions about this privacy policy or your data, contact:
Email: lucila@upwysecoaching.com

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General Manager, Hôtels et Patrimoine. Visiting Lecturer

"Coaching with Upwyse helped me shift from constantly solving my team’s problems to empowering them to solve their own. It’s transformed how I lead and elevated the performance of both hotels."

Head of English Department, Estela Ebbeke Memorial College


"The combination of 1:1 coaching and workshops was transformative. I gained a fresh perspective on leadership—both for my team and for myself."